SCRATCHPAD

12 Words: Deductive Reasoning

Sharp sales minds share their 12-word strategies for the 2009 selling season

Assembled by Paul Nolan

“There’s a great power in words, if you don’t hitch too many of them together,” said Josh Billings.

You haven't heard of Billings? It was the pen name for one Henry Wheeler Shaw, who may have gone down as the most famous humor writer and lecturer in the United States in the second half of the 19th century had it not been for a popular satirist who had a pen name of his own -- Mark Twain.

Billings will never top the list of great 20th century satirists, but his endorsement of brevity is a timeless prescription. In fact, Americans are in love with the short and sweet, or, as a recent article in Time magazine called it, "micro-writing."

Whether it's because people feel compelled to keep their messages to a single BlackBerry screen, or simply are too rushed to say more than a sentence, we are becoming a nation of few words. From six-word memoirs to four-word film reviews, mini-lit is thriving.

It left us wondering how some sharp business minds would summarize a plan for approaching 2009 if we limited them to one dozen words. Clearly, you can say a lot when challenged to say only a little.

We decided to give Billings the first 12 words:

(please) Save my life, cuz I'm going down for the last time.  - Head East ("Never been any reason" - 1975) Occasions are rare; those who knowhow to seize upon them, rarer. - Josh Billings
The bar keeps being raised.Service you thought remarkableis now standard. - Seth Godin, SethGodin.com
Build trusted advocates.When others brag about you,it becomes instant credibility. - Andrea Nierenberg, NierenbergGroup.com To maximize marketing dollars,focus more on current customersthan new prospects. - Dave Anderson, www.learntolead.com
Those who choose not to be authenticwill soon become authentically unemployed. - John Sweeney, owner, Brave New Workshop Theater (speedoflaughter.com) I've got a pocket full of quarters - I'm headed for the arcade - Buckner and Garcia ("Pac Man Fever" - 2001)
My Masarati does 185.  I lost my license, now I don't drive. - Joe Walsh ("Life's Been Good" - 1978) A green-sizing strategy can drive innovationthat leverages technology for enhanced ROI. - Tim Houlihan, vice president of reward systems, BI(www.biworldwide.com)
Engaged salespeople form a culture of winning. Sales target achieved. - Mike Landry, director of special markets, Tumi There's a long way to goand only time to get there. - Peter Jackson, CEO, Toucan Talk Radio Network
Nothing difficult is as difficultas its anticipation. - Jim Herst, Performance Source Inc.(www.performancesourceinc.com) You put your right foot in...you put your right foot out. - Jimmy Kennedy ("The Cokey Cokey" - 1942)
Despite the evidence,you should tell everyonethey're just plain wrong. Fu@#ers! - Richard Laermer and Mark Simmons,authors of Punk Marketing (punkmarketing.com) Everyone always tries to commoditize us, but we simply can't let them. - Mark Shonka and Dan Kosch, Co-authorsof the best-selling book Beyond Selling Value (Simon Schuster, 2002)


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